Adele

But the performance may have struck its strongest chord with the audience who heard it in person.

The video, shot July 22, shows St. Helena Hospice nurses' assistant Emma Young giving an impromptu performance to patients.

"I sing whenever I can. Every time I'm on shift, if it gets quiet then I try to sing a few songs on the piano," said Young. "It really helps to make patients and families smile and creates such a nice atmosphere."

The 28-year-old, 10-time Grammy Award-winning singer was recently criticized over her voice and she was not having it.

The British singer wore a shimmery blue and black dress as she took to the stage at the historic Arena di Verona, the latest stop on her world tour.

The 28-year-old star appeared to be in high spirits as she serenaded the sold-out crowd.

Adele's custom Burberry gown featured black side panels and blue, pink and green shimmering sequins as she performed at the unique outdoor venue, which was built by Ancient Romans in the 1st century.

The London-born singer wore her strawberry blonde hair down in a stylish bob, and added gold earrings and long, dark nails. 

While Adele was singing one of her favorite songs, she experienced a bit of a brain-fart for lack of a better word. "S--t, wrong words," she was overheard saying to the crowd before bursting into laughter. "S--t, s--t, s--t. Should I sing the right words? Sorry."

As you likely could have guessed, fans had no hard feelings with the human mistake. In fact, you could hear hundreds of audience members laughing and cheering as Adele carried on like a pro.

The star was honoured for her multi-million selling album, 25, which emerged last year after a long struggle with writer's block.

She was unable to accept the award in person, having played in Zurich, Switzerland, on Wednesday night.

But in a video message, she said he was "very grateful."

"I won it on my last album as well... but I was secretly pregnant, so I didn't enjoy the night too well," she added.

"To win it this time is truly, truly humbling."

Speaking during a show in Belfast on Monday, Adele said she might be performing a new song by the end of her world tour.

"There may be a new song towards the end of the shows," she announced (via The Sun)

But nothing is set in stone, with the singer admitting: "I haven't written anything yet, though!"

Adele says motherhood is the greatest thing she's ever done

Until then, Adele's hanging around Europe until July, and with a gap from June 15 she's a strong favourite to snatch up that last Glastonbury headlining slot.

Rebecca Gibney's mum Tracy started a campaign months ago to try and arrange a meet-up between her daughter and her favourite popstar, and it paid off.

While in the city to kick off her tour, the 'Hello' singer popped by to meet one of her biggest fans - who is also very unwell.

The 12-year-old's mum told Belfast Live: "It all started months and months ago I set up the page for Rebecca to meet Adele.

"I got the manager's email and I emailed her four months ago and she said to leave it with her."

The 'Hello' songstress threw a cheeky bit of shade at her contemporaries while chatting about touring to Digital Spy and other media backstage at the Brit Awards.

"I'm nervous," she admitted. "It was all my idea – I'm starting to think I'm crazy to do that many shows.

"It's really exciting - really different to anything I've ever done… I just want to be healthy and be good for everyone.

"There will be a few bumps along the way because I sing live. I love everybody else, though!"

The tech giant's music streaming service, Google Play Music, and their video platform, YouTube, have analysed the streaming volumes of the artists nominated to see who would win if it was a popularity contest.

It's no shock that Adele is likely to walk away with the most prizes, including British Female Solo Artist and British Single for 'Hello'.

However, Google Play Music's data predicts that the star's multi-million-selling album 25 will be pipped to the post for British Album of the Year by James Bay's debut record Chaos and the Calm.

According to Billboard, 25 sold 1.15 million in pure album sales in the week leading up to Christmas, making this the third week that 25 has sold more than a million copies.

The week ending on Dec. 24 marks 25’s second-best frame yet after the album debuted in late November and sold 3.38 million copies in one week.

When it was first released, 25 shattered records, becoming the first album to sell more than 3 million in a single week and earning the largest sales week for an album since Nielsen SoundScan began tracking sales in 1991.