Airlines Seat Overbooking

CEO Explains Overbooking Of Seats

Air Niugini Chief Executive Officer, Bruce Alabaster, explained that airlines do this to ensure that they have no empty seats at takeoff, or to cover for the ‘no-show factor’.

Alabaster’s explanation follows questions by passengers who tried to understand why they would get upgraded on certain flights while get bumped off a flight in the next destination.

“If we take a route, and if we know that about 5 percent of passengers don’t come to the airport, we will overbook by 2 to 4 percent,” he stated.