Boeing 737-800

Acting Chief Executive Officer, Gary Seddon confirmed with this newsroom this morning.

“We are just getting it registered for PNG.”

Mr Seddon further clarified that the cancellation of the purchase of Dash 8-Q400 last month was due to the substandard quality of the aircraft.

“I did cancel the Q400 because we weren’t getting what we needed. I have a new order in place.

“But I don’t want to waste our money on planes that will just sit there broken,” he told this newsroom.

The aircraft were expected to arrive in September this year but didn’t eventuate as a result.

This has created disruption to travel plans being experienced by loyal and patient customers – both passenger and cargo, domestic and international.

Air Niugini management in a statement said they will not make excuses for the terrible service levels being experienced but will provide some clarity to ensure that there can be no confusion over the issues being faced by the national carrier.