The sophisticated, user-friendly self-care voice platform is expected to significantly improve the way and speed at which customers get their queries resolved and get information on the different products, services and offers available to them.
By dialing 123 from their mobile phones, customers can simply follow the prompts to get their queries addressed and get information they need just like that - without having to join lines in a store or wait for the next available agent on the line. Best of all, the service is free to all Digicel customers.
