But an optimistic Vincent says the independent assessment given by tour operators, Charlie Lynn and Frank Taylor gives a balanced picture of the two tourists account of their ordeal reported in a London newspaper.
Both operators represent 80 precent of the Australian market.
“In the last 12-18 months, TPA has engaged women models to promote and market Kokoda to (potential) women trackers.
“We have done it through our Sydney office, through PR perspective and the incident is a setback,” Vincent said.