The issue started at 2pm on Friday, preventing customers from purchasing Digicel’s data and voice bundles.
CEO Colin Stone said it was brought to their attention immediately, where Digicel responded by dropping voice and data out of bundle rates to enable customers to still use the service.
“As well as that, we saw people could not buy the TV services that we offer,” Stone stated. “So we made TV free-to-air for the weekend. That way customers could still keep abreast of current events; they could still watch their TV during that period.”