New Banking System

BSP Financial Group Limited (BSP) Group CEO, Mark Robinson, said to implement the new Banking System safely and securely, the bank needs to switch off the old system and migrate banking records to the new Banking System. This will require a series of planned downtimes, with some services being unavailable over the Easter weekend.

“We know interruptions to your banking services are not ideal and we have robust plans in place to ensure this transition is as smooth as possible for our customers,” said Mr. Robinson.

During the training sessions, agents are being informed about the changes that will occur with the new system, which is scheduled to be implemented next month.

Under the new system, BSP Agents will no longer utilize EFTPOS to facilitate customer transactions. Instead, they will utilize tablets to carry out customer transactions.

Customers will no longer be able to use BSP cards to transact at an Agent; they will use a mobile phone instead.