Digicel customers

Customers get free services due to technical issue

In a move to minimise the impact on our customers, Digicel reacted quickly and made a decision to provide free services. Charging for various services was restored over the course of the day and fully restored by mid-night.

Digicel’s speed to react in giving free services brought smiles to many customers’ faces. These free services meant that more of our valued customers were able to stay in touch with their family and friends all over Papua New Guinea.