Hideo Sawada, who runs the hotel as part of an amusement park, insists using robots is not a gimmick, but a serious effort to utilize technology and achieve efficiency.
The receptionist robot that speaks in English is a vicious-looking dinosaur, and the one that speaks Japanese is a female humanoid with blinking lashes. "If you want to check in, push one," the dinosaur says. The visitor still has to punch a button on the desk, and type in information on a touch panel screen.
