Acting Registrar General

Senior NID officer clarifies ‘glitch’ in system

Noel Mobiha made a statement following a system shutdown at the National Identification office last Wednesday, attributing it to an overload of the system as well as the power blackouts.

The staff (name withheld due to safety concerns), instead believes the shutdown was a result of the Civil Registration System’s failure to communicate with the Card Management System (CMS) due to ‘tampering’.

Total outage at NID haus

Acting Registrar General, Noel Mobiha, today explained the glitch in the system.

He said the outage is due to an overload of the system, causing a shutdown since last week.

“We lost the capability to have our staff here register onto the main body now, getting through the window to getting some work for the registrations,” Mobiha said.

Power outage is also believed to be the reason behind the glitch.

“Our registration numbers went beyond what was known for the systems.”