PNG Air assist stranded Travel Air passengers

PNG Travel Air announced today that any passenger who has purchased a ticket on the cancelled Mangi Lo Ples (Travel Air) services would instead be able to travel free of charge on a PNG Air service on the same route.

“With the cancelled operations affecting the travel plans of many passengers who have already bought and paid for tickets, PNG Air is willing to help ensure that people can still connect with friends and family.” Said Paul Abbot, Chief Commercial Officer of PNG Air.

“Any customer of Travel Air who has a valid unused ticket can exchange that ticket for a space available ticket on a PNG Air service without any additional payment.”

‘We understand that for many people funds are scarce and they can’t afford to just buy another ticket while they wait to see if they can get a refund on their cancelled ticket, meaning they are now unable to travel. We would like to do our best to help make sure that the planned travel can go ahead and people are not inconvenienced” Mr Abbot said.

This ticket swap arrangement will be available until Monday 29 February, and passengers on cancelled Travel Air services wishing to swap to PNG Air should present their unused tickets to the nearest PNG Air sales office.

PNG Air operates ATR 72-600 and Dash 8 aircraft, with 470 flights each week servicing 22 ports throughout PNG, carrying over 400, 000 passengers each year

Press Release