Bank South Pacific (BSP) is warning the general public and customers to beware of scams via text messages, emails, phone calls and letters.
“In recent months, hoax text messaging has increased due to the wide availability of mobile phones,” the bank said in a statement.
“Scammers also have been calling customers, claiming they are from BSP and advising them they have won a cash prize.
“Furthermore, there are fraudsters who claim to represent BSP and facilitate loan processing with a commission charged for their services.”
BSP group general manager – retail banking, Paul Thornton, warned that the bank currently has no cash prize promotion giveaway, nor does it engage third parties to sell its loan products. All customers should only apply directly with branch staff for loan enquiries.
“Furthermore, customers who are asked for any commission for loan approval are encouraged to report the matter to BSP. Customers should not entertain any text messages or calls from fraudsters who request for personal information. Do not divulge Personal Identification Numbers (PINs) or passwords to anyone.”
Already, many unsuspecting and gullible people have fallen victim to hoax emails and scam text messages from fraudsters who claim to be representing a bank or a reputable organisation.
“BSP, like any other financial institution, ensures that client and customer information is treated and shared via proper processes and protocols. The bank has a stringent policy of nondisclosure regarding matters of information security and deals with customers accordingly. BSP will never request for personal information, passwords or PINs from our customers,” Thornton stated.
BSP Client Service Centre can provide assistance to customers with any questions relating to hoax emails, or if you are unsure of what to do. Contact BSP on 320 1212/70301212 or email: hoax@bsp.com.pg for verification.