My Digicel app

Make use of Digicel Live Chat and My Digicel App

The My Digicel App enables smartphone users on the Digicel network to track their usage, recharge, keep updated with offers and promotions and access the customer care team from the palm of their hand using the Live Chat.

Live Chat allows customers to hold real time conversations with an agent responding from the other end of the line, answering questions and queries to solving problems from scratched vouchers to setting up an internet connection.

Digicel keeps Wantoks connected

The Gift a Plan option is available to all prepaid Digicel customers and will take the hassle out of buying a data plan for friends and family.

To Gift a Plan to their nearest and dearest, customers can easily select the type of plan they wish to purchase on behalf of others through the *777# menu, which has replaced the commonly used *129*.

Digicel Managing Director, Mobile, Shivan Bhargava said customers will have the option to select from 11 different data plans under the new menu.